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Support Center

View our tutorial videos, support articles, and see answers to Frequently Asked Questions to make sure you’re getting what you need from your Hoop products.

How do you clean the camera?


When cleaning the Hoop, it’s best to use a dry microfiber cloth to gently rid the camera and lens of any dust or fingerprints. If you encounter any tough stains or spots, we recommend just using a soft damp cloth. Do not use soap, large amounts of water, any detergents or abrasive chemicals, as these could damage the product or its finish. Do not clean the camera lens with paper towels or abrasive materials, as these may scratch the lens and ruin the image quality.