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Support Center

View our tutorial videos, support articles, and see answers to Frequently Asked Questions to make sure you’re getting what you need from your Hoop products.

How do I create a profile from the Hoop Home app?


If prompted from your dashboard, tap “Create” on the Create Another Profile prompt.

If not, tap on the icon on the bottom of the screen to view the profiles page. You will see a list of existing profiles and a + in a circle. Click the plus sign to create a new profile.

The app should guide you through the process from there. You will also have the option to input that person’s name, or nickname, and their relationship to you.