Support Center

View our tutorial videos, support articles, and see answers to Frequently Asked Questions to make sure you’re getting what you need from your Hoop products.

How to use QR code with a cracked screen?

Scanning your Hoop device with the assigned QR is currently the only way to pair your Hoop device.

A great work aground for this is to:

Share a screenshot with another device.

  • Take a screenshot of the QR code
  • Send screenshot to a family member or friend
  • Open the file on the device
  • Use mobile device to pair with camera

Print out QR code.

  • Take a screenshot of the QR code
  • Go to albums
  • Open screenshot
  • Settings
  • Print