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View our tutorial videos, support articles, and see answers to Frequently Asked Questions to make sure you’re getting what you need from your Hoop products.

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  • Can I view the live feed from my Hoop even when I’m very far away (e.g., out of the country, on a cruise, etc.)?

Can I view the live feed from my Hoop even when I’m very far away (e.g., out of the country, on a cruise, etc.)?


If you have internet, you can view your Hoop’s live feed. However, please note that if the quality of the internet is not good (in certain shared spaces, like on a cruise ship or in an airport), you may see a lower-quality video in your live feed.